Terms & Conditions

Fastec Services LLC is affiliated with Ceia metal detectors. Fastec is not a distributor or representative of any of the other manufacturers, brands or products
listed on www.fastecservices.com. Designated brand names, brands and trademarks appearing herein are the property of their respective owners.

Repair Exchange

Here's how the repair exchange items work:

  1. You purchase a repair exchange product in the store.
  2. You send us your old unit.
  3. We issue a refund in the amount stated on that product's page.

Important:
The old panel must be repairable, and we do not provide a refund until it is received.

Returns

All returns are subject to a standard 10% restocking fee.

Return requirements:

  1. Must be within 30 days from the date of purchase.
  2. The item must be listed on our site; custom orders are non-returnable.

Non-Returnable Items:

  1. Custom orders.
  2. Metal detectors and parts.

To request a return, please follow these instructions:

  1. Login to your account on the store page.
  2. Click the "View your order history" link under My Orders
  3. Locate your order and click the icon to view the invoice.
  4. Locate the item you'd like to return and click the icon.
  5. Fill out the RMA form.

International Orders

$50 minimum order amount is required for all international orders, excluding shipping costs.